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Terms and Conditions

The terms that govern our website, our services, and the packaging work we do together.

Welcome to Savor Brands LLC ("Savor Brands," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, communications, quotes, orders, design support, packaging projects, consulting services, and related platforms, excluding SMS communications that are governed by our separate SMS Terms and Conditions. By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
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Approved proofs authorize production.

The single most important term on this page. Once you approve a proof, that approval is final authorization to manufacture, production may begin immediately, and changes after that point may carry additional charges and revised timelines.

1. Company Information

Savor Brands LLC provides custom packaging, branding, design, consulting, and related services for the specialty coffee and food industries.

For questions regarding these Terms, contact:

Savor Brands LLC
Email: hello@savorbrands.com
Website: Savor Brands

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our website or purchase our products and services.

3. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the website in violation of any law or regulation.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with website operation or security.
  • Upload malicious code or harmful content.
  • Copy, scrape, or reproduce website content without written permission.

We reserve the right to suspend or terminate access for violations of these Terms.

4. Intellectual Property

All content on this website, including:

  • Logos
  • Graphics
  • Designs
  • Text
  • Images
  • Videos
  • Software
  • Marketing materials

is the property of Savor Brands or its licensors and is protected by applicable intellectual property laws.

No rights are granted except as expressly stated in these Terms.

5. Quotes, Orders, and Pricing

All quotations, estimates, proposals, and pricing are subject to change until accepted by both parties.

Orders become binding when:

  • A written acceptance is received,
  • A purchase order is issued,
  • Payment is submitted, or
  • Production activities begin.

Savor Brands reserves the right to reject or cancel orders at its discretion.

6. Artwork, Design, and Proof Approval

Customers are responsible for reviewing and approving all proofs prior to production.

Approved proofs constitute final authorization to manufacture products.

Customers assume responsibility for:

  • Spelling
  • Grammar
  • Product specifications
  • Nutritional information
  • UPC codes
  • Regulatory disclosures
  • Brand assets
  • Dimensions
  • Colors
  • Layout accuracy

Once approval has been provided, Savor Brands is not responsible for errors contained within approved materials.

Production may begin immediately following customer approval.

Changes requested after approval may be subject to additional charges, delays, and revised production timelines.

7. Customer Content

Customers retain ownership of intellectual property they provide to Savor Brands.

By submitting artwork, logos, designs, text, trademarks, or other materials, you represent that you possess all rights necessary for Savor Brands to use the materials in connection with your project.

You agree to indemnify and hold harmless Savor Brands from claims arising from customer-supplied content.

8. Production Variations

Customers acknowledge that certain manufacturing and printing variations are normal and commercially acceptable.

Minor variations may occur in:

  • Color
  • Material
  • Print registration
  • Finish
  • Dimensions
  • Placement

Such variations do not constitute defects.

9. Payment Terms

Invoices are due according to the payment terms specified on the applicable invoice, estimate, or agreement.

Failure to make timely payments may result in:

  • Suspension of services
  • Delayed production
  • Order holds
  • Collection activity

Savor Brands reserves the right to charge interest on overdue balances as permitted by law.

10. Shipping and Delivery

Delivery dates are estimates unless expressly guaranteed in writing.

Savor Brands is not liable for delays caused by:

  • Carriers
  • Manufacturers
  • Suppliers
  • Customs agencies
  • Natural disasters
  • Labor shortages
  • Other events beyond our reasonable control

Risk of loss transfers upon shipment unless otherwise agreed in writing.

11. Electronic Communications

By communicating with Savor Brands electronically, including through email, forms, chat systems, and text messaging, you consent to receive electronic communications from us.

Electronic communications satisfy legal requirements that communications be in writing.

12. SMS Terms and Conditions Are Separate

SMS communications are not governed by this general Terms and Conditions page. If you opt in to receive text messages from Savor Brands, your SMS participation is governed by the separate SMS Terms and Conditions page, together with the SMS consent language presented at the time of opt-in and our Privacy Policy.

13. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, and safeguard information.

14. Third-Party Services

Our website may contain links to third-party websites or services.

Savor Brands is not responsible for the content, policies, security, or practices of third-party sites.

Access to third-party sites is at your own risk.

15. Disclaimer of Warranties

THE WEBSITE, SERVICES, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAVOR BRANDS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY
  • AVAILABILITY

We do not guarantee uninterrupted or error-free operation.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAVOR BRANDS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

IN NO EVENT SHALL SAVOR BRANDS' TOTAL LIABILITY EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

17. Indemnification

You agree to defend, indemnify, and hold harmless Savor Brands, its officers, employees, contractors, and affiliates from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of our website
  • Your violation of these Terms
  • Your infringement of intellectual property rights
  • Customer-provided content
  • Violations of law

18. Force Majeure

Savor Brands shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Supply chain interruptions
  • Labor disputes
  • Utility failures
  • Internet outages
  • Acts of war
  • Public health emergencies

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to conflict-of-law principles.

20. Dispute Resolution

The parties agree to first attempt to resolve disputes through good-faith negotiations.

If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in Honolulu, Hawaii, except where prohibited by applicable law.

Nothing in this section prevents either party from seeking temporary injunctive relief in a court of competent jurisdiction.

21. Modifications

We may update these Terms periodically.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website or services after modifications constitutes acceptance of the revised Terms.

22. Contact Information

For questions regarding these Terms:

Savor Brands LLC
Website: Savor Brands
Email: hello@savorbrands.com

Questions about these terms?

Our team in Honolulu is happy to walk you through anything on this page before you order.

Contact Our Team

Effective Date: August 26, 2026  |  Savor Brands, 521 Ala Moana Blvd., Suite 227, Honolulu, Hawaii 96813  |  (808) 599-8988

Savor Brands Logo
CONTACT HELLO@SAVORBRANDS.COM
521 ALA MOANA BLVD., SUITE 227
HONOLULU, Hawaii 96813
(808) 599-8988
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