Savor Brands LLC ("Savor Brands," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us when you visit our website, request information, place orders, engage our services, communicate with us, or otherwise interact with us. This Privacy Policy explains how we collect, use, store, disclose, and protect information, including information collected through website contact forms and SMS opt-in forms.
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Your mobile information is never shared for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data, SMS consent records, and phone numbers collected for SMS communications will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.
1. Information We Collect
We may collect the following categories of information.
Information You Provide Directly
When you interact with us, you may provide:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Billing information
- Project information
- Artwork files
- Product specifications
- Communications submitted through forms, email, chat, or text message
Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referral source
- Website activity
- Pages viewed
- Session information
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Support marketing and advertising efforts
You may control cookies through your browser settings.
2. How We Use Information
We use personal information for legitimate business purposes, including:
- Responding to inquiries
- Providing products and services
- Managing customer accounts
- Processing orders
- Coordinating production projects
- Delivering customer support
- Sending order updates
- Managing artwork review and proof approvals
- Providing shipping notifications
- Improving our website and services
- Detecting fraud or misuse
- Complying with legal obligations
We may also use information to communicate with customers regarding new products, services, events, or industry-related updates, where permitted by law.
3. Mobile Messaging and SMS Communications
SMS Consent
If you voluntarily provide your mobile phone number and expressly consent to receive text messages, Savor Brands may send SMS communications related to your inquiry or active projects, including:
- Orders
- Packaging projects
- Artwork proofs
- Production updates
- Shipping updates
- Customer support
- Account notifications
- Follow-up communications
Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message you receive from Savor Brands.
Upon opting out, you will no longer receive SMS messages except as required to confirm your opt-out request or where otherwise permitted by law.
SMS Help
For assistance with SMS communications, reply HELP or contact us through our website.
Mobile Information Non-Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data, SMS consent records, and phone numbers collected for SMS communications will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.
All other categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
We may use service providers solely to deliver communications on our behalf and only to the extent necessary to perform those services.
Your SMS participation is also governed by our SMS Terms and Conditions.
4. How We Share Information
We do not sell personal information.
We may share information with:
Service Providers
Third-party vendors that assist us with:
- Website hosting
- Customer relationship management
- Email services
- Payment processing
- Design collaboration
- Manufacturing coordination
- Shipping and logistics
- Communication services
These providers are obligated to protect information and use it only for authorized purposes.
Legal Requirements
We may disclose information when required by:
- Law
- Court order
- Government request
- Regulatory investigation
- Legal process
or when we believe disclosure is necessary to protect our rights, customers, employees, or operations.
Business Transfers
If Savor Brands undergoes a merger, acquisition, restructuring, or asset sale, information may transfer as part of the transaction.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
However, no system can guarantee absolute security, and internet-based transmissions are inherently subject to risk.
6. Retention of Information
We retain personal information only as long as reasonably necessary to:
- Fulfill business purposes
- Support customer relationships
- Maintain project history
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
7. Your Privacy Choices
You may request to:
- Access information we maintain about you
- Correct inaccurate information
- Update contact information
- Opt out of marketing communications
- Request deletion of information where legally permissible
Certain information may be retained where required by law or necessary for legitimate business purposes.
8. Marketing Communications
You may unsubscribe from promotional email communications at any time by:
- Using the unsubscribe link in emails
- Contacting us directly
Please note that even if you opt out of marketing messages, we may still send administrative or transactional communications related to active orders, projects, invoices, or customer support.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, content, or security of third-party websites.
Users should review the privacy policies of those websites independently.
10. Children's Privacy
Our website and services are intended for business users and adults.
We do not knowingly collect personal information from children under the age of 13.
If we learn that information from a child has been collected inadvertently, we will take reasonable steps to delete it.
11. International Users
If you access our website from outside the United States, you acknowledge that information may be transferred to, stored in, and processed within the United States where data protection laws may differ from those in your jurisdiction.
12. California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws.
Requests concerning California privacy rights may be submitted through the contact methods listed below.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or service offerings.
Updated versions will be posted on this page with a revised Effective Date.
Continued use of our website or services following publication of updates constitutes acceptance of the revised Policy.
Questions about your privacy?
Our team in Honolulu is always happy to explain how we handle your information.
Contact Our Team
Mobile opt-in information, SMS consent records, and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.
Effective Date: August 26, 2026 | Savor Brands, 521 Ala Moana Blvd., Suite 227, Honolulu, Hawaii 96813 | (808) 599-8988
