Biggest congrats to the DoubleShot team on celebrating the big 2-0! We're so happy to have had Chelsea Hayhurst attend the huge celebration and be able to sit down and chat with her about the experience.
DoubleShot Coffee Company was founded by Brian Franklin in 2004. On their birthday, the entire day was full of celebratory events. They operated normal cafe hours from 7am-6pm and reopened for the party from 7pm-10pm. The celebration had tons of food, drinks, live music, and a very heartfelt speech from Brian.
DoubleShot Coffee Company owner: Brian Franklin

DoubleShot Coffee Company owner: Brian Franklin

Tell us about DoubleShot's mobile coffee shop app! We worked with DoubleShot to launch the app a month before the birthday party so that they could include birthday party entry tickets as one of their product offerings, incentivizing customers to download and sign up on the app in order to purchase the free ticket to the event. Additionally, they are using the app for pick-up and shipping orders and will soon integrate with Square before adding in our new features like Subscriptions and Soft POS.
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DoubleShot Coffee Company mobile coffee shop app.

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DoubleShot Coffee Company mobile coffee shop app.

What was your experience like visiting DoubleShot? I went to visit the cafe in the early afternoon prior to the evening birthday celebration, Brian was in the office recording segments of his podcast with several regulars eager to share their memories with DoubleShot and what the cafe has meant to them over the years. Mark was beyond accommodating and gave me a tour of the cafe and walked me through several of his favorite retail coffees. I got to purchase a very special roast for the Savor Brands office as the Maduro roast is no longer being sold due to the family selling their coffee farm. We also watched "Cafe Symphony" a mini visual documentary of a day in the life at DoubleShot, produced by Kyle Bell after filming for 2-3 weeks. Brian gave a great intro before they played the documentary. Kyle said they named the documentary this because Brian is like the conductor while DoubleShot is the symphony. Brian and Mark were able to thank him by gifting him some DoubleShot credit via the app's e-wallet, a feature we added in per Brian's request. The birthday celebration had a spread of drinks and food, some of which was made in-house. Everything was beautifully displayed and delicious! Brian also gave a very heartfelt speech about DoubleShot's journey and struggles with the buildout of the current location and also covid. They are in a great place now and he expressed his gratitude to DoubleShot's "tribe", made up of his dedicated and highly talented staff, his family and core customers who have been with them since the early days, and his entire loyal customer base.
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Lastly, what was your favorite drink from DoubleShot? I ordered an iced oat milk latte from DoubleShot's newly launched app and was able to grab the drink right when I got in. I wished I asked what coffee they were using because it was delicious and perfectly portioned. Thanks so much for sharing your experience, Chelsea.
DoubleShot Coffee Company ordering rules.

DoubleShot Coffee Company ordering rules.

Happy Birthday DoubleShot Coffee Company! Check out DoubleShot Coffee Company's birthday podcast. **Image Courtesy: DoubleShot Coffee Company IG.

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